FAQs

- How long does it take to receive my order? 

Orders are delivered within 3-6 business days domestically, 5-10 business days Internationally. 

- Do you accept returns and exchanges?

For domestic orders, returns and exchanges are applicable within 14 days from receiving the order.

To be eligible for an exchange or a return, your item must be in the same condition that you received, with tags intact and in its original package. You’ll also need the receipt or proof of purchase (order number). 

To start a return or an exchange, contact us on +201002272758 from 10 AM to 6 PM except Friday.

Note that:

We accept only exchanges on discounted items. 

For International orders, we don't accept returns and exchanges.

- How can I know my perfect size? 

We provide an accurate size chart attached below every product to assist you.

- What is the Customer Care Working Hours?

From 10 AM to 6 PM except Friday.